Privacy Policy
How we collect, use, and protect your information
Effective Date: January 1, 2025
Last Updated: January 1, 2025
Introduction
Everything Agency ("Everything," "we," "us," or "our"), operated by Martin Bonan, provides unlimited digital services to clients through a subscription-based agency model. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you engage our services and use our client portal at https://everything.do.
As a service-based agency, we are committed to protecting your privacy and ensuring the security of your personal and business information. This policy describes our data practices in compliance with applicable privacy laws, including GDPR, CCPA, and other relevant regulations.
Information We Collect
Personal Information You Provide
Account Information
- Full name and email address (required for account creation)
- Company name and job title (optional)
- Avatar/profile picture (optional)
- Password (stored encrypted, we cannot see your actual password)
Project and Service Data
- Service requests and project specifications
- Project files, assets, and materials you provide
- Brand guidelines, content, and creative briefs
- Website content, copy, and media files
- Access credentials for your accounts/platforms (stored securely)
- Feedback and revision requests
Communication Data
- Messages and conversations through our client portal
- Direct communications with Martin Bonan via email/chat
- Project consultation calls and meetings
- Support requests and technical inquiries
- Client feedback and satisfaction surveys
How We Use Your Information
Service Provision
- Client Portal Access: Maintain your client account and project dashboard
- Service Delivery: Complete your requested design and development projects
- Project Management: Track project progress, deadlines, and communications
- File Management: Store and organize project assets and deliverables
- Quality Assurance: Review and refine work based on your specifications
Communication
- Project Updates: Keep you informed about project progress and completion
- Direct Communication: Facilitate communication with Martin Bonan throughout projects
- Service Notifications: Send important updates about your subscription or services
- Billing Communications: Send subscription confirmations, billing notices, and payment alerts
Data Security and Protection
We implement comprehensive security measures including end-to-end encryption for data transmission, encrypted storage of sensitive information, secure authentication and session management, and regular security audits.
Data Breach Response
In the event of a data breach that may affect your personal information:
- We will investigate and contain the breach within 24 hours
- Affected users will be notified within 72 hours
- Regulatory authorities will be notified as required by law
- We will provide clear information about the incident and steps being taken
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Universal Rights
- Access: Request a copy of your personal information
- Correction: Update or correct inaccurate information
- Deletion: Request deletion of your personal information
- Data Portability: Request your data in a portable format
GDPR Rights (EU Users)
- Restriction: Limit how we process your information
- Objection: Object to certain processing activities
- Automated Decision-Making: Opt out of automated profiling
- Data Protection Officer: Contact our DPO with privacy concerns
Client Portfolio and Testimonials
- Purpose: Showcase completed work for marketing and business development
- Data Used: Completed projects, client testimonials, and case studies
- Permission: Explicit consent required before using any client work in portfolio
- Control: You can request removal from portfolio at any time
- Anonymization: Client names may be anonymized upon request
Contact Information
For any privacy-related questions, concerns, or requests, please contact us:
Everything Agency
Founder & Service Provider: Martin Bonan
Email: bonanmartin@gmail.com
Subject Line: "Privacy Request" or "Data Protection"
Website: https://everything.do
Data Protection Officer (for EU users)
If you are located in the European Union and have questions about our data processing activities, you may contact Martin Bonan directly at bonanmartin@gmail.com.
This Privacy Policy is effective as of the date listed above and applies to all users of the Everything service. By using our Service, you acknowledge that you have read and understood this Privacy Policy.